Coronavirus (COVID-19)


Cyber Crime Virtual Training Sessions

South West Police Regional Cyber Crime Unit (RCCU) have developed a number of  virtual training sessions on the most important aspects of Cyber, these include (attached below are advice sheets from sessions that have already taken place):

More information on when these are taking place and how you can access them can be found here.


BAME Experiences of COVID-19

NHS staff are being asked to share their views and experiences of COVID-19 by taking part in the NHS Staff Feedback Hub. Ipsos MORI is running the Feedback Hub on behalf of NHS England and NHS Improvement to understand your experience of Covid-19 and your views of the response so far.


To take part, please access the hub: Via a link:

Register your details on the platform, Please create a username that won’t identify you!

You can use your NHS email address or a personal email address.


If you would like to find out more about the research, please contact the team the team at This email address is being protected from spambots. You need JavaScript enabled to view it.


If you wish to verify the authenticity of this research, please contact NHS England at This email address is being protected from spambots. You need JavaScript enabled to view it. .



The government has released a guidance on COVID-19 related fraud which can be found here.

TIAA have released a Briefing note on COVID19 Counter fraud which can be found here.

TIAA have released a newsletter on COVID19 Fraud which can be found here.

TIAA have released a communication letter (7th April 2020) to advise that the counter fraud teams are  fully back to work, more information can be found here.

TIAA Have released a fraud alert on invoice fraud which can be found here.


Health & Safety

Water Facilities: We are aware that some individuals occasionally pop into the office to undertake some work and have raised concerns about drinking the water/using the hot water boiler.  We would like to reassure staff that cleaning and water flushing protocols are continuing to be undertaken and we have been advised it is safe to continue using the hot water boilers and cold water facilities.

(DSE):In recognition that a degree of home working will be required for the foreseeable future, all CCG staff (across BOB) are required to complete a DSE for their home work environment by Wednesday, 15 July 2020.  This will help identify whether any adjustments are required and/or pieces of equipment needed.

If however, you have some concerns or have any issues in respect of home working, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.  and This email address is being protected from spambots. You need JavaScript enabled to view it.


Every Mind Matters

The NHS website has 10 tips to help if you are worried about coronavirus and can be accessed here.


Working Arrangements

 In response to the national guidance we are moving to home working, a number of useful documents can be accesed below:


BHFT advice and Tips for working from home


 Microsoft Teams

Below are some useful documents for Microsoft Teams:


Working from home is something we have all done from time to time, some more often than others, therefore we thought it would be useful to reinforce a few points that you may find helpful.


The offices at Bath Road will not be completely closing at this point and BHFT intend to continue to staff reception and the switchboard. However, it would be sensible to check that you all have your mobile contact  included in your email footer so that you can easily be contacted whilst remote working.  The Admin Team will ensure appropriate cover at the office during the next couple of weeks through a rota system.  At least one of the team will come in to check incoming/outgoing post, do any printing required (ie response to complaints letters that can’t be emailed), pick up messages and link with reception with regard to any calls they haven’t been able to field. 

Managers are putting in place regular catch ups with their teams whilst we work remotely and we will
ensure that we maintain a regular communication flow to you all. There is a lot of further national guidance
now starting to flow and we will try to pass on the relevant bits in a timely way. Sarah Seaholme will be leading on staff comms. If you have any questions please raise these with your line manager in the first place and managers will escalate issues to the Directors if required



During this time please continue to report sickness to your line manager with a copy to Claire Ward and Emma Sanford.

When you return from work please complete a return to work form. If you have been off sick due to COVID19, when completing the form please select either S27 (Infectious diseases) or S15 (chest & respirtatory) as the sickness reason and within the “sickness details” box put COVID19 symptoms.


Below are links to document updates from Cathy Winfield:


Cathy Winfield’s Updates
Date Document Open Here


 2nd April 2020


Working Arrangments during COVID19


Click Here

8th April 2020


Future commissioning Arrangments 


Click here